The station was built to accommodate 400,000 passengers per year and was significantly over capacity, struggling to accommodate the 3.48 million passengers that use the station each year. Scope included construction of a new station building for University Station, with station facilities (including ancillary retail floorspace within Use Classes A1/A3 up to a maximum of 250 sqm), forecourt area and canal footbridge along with associated infrastructure and landscaping on land to the north of the existing station building.